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Shipping & Delivery Policy

48hr Delivery as Standard

Order before 7pm weekdays for delivery within 48hrs as standard.

Deliveries are between 8:30am and 6:00pm Monday – Friday.

A signature will be required on delivery.



Pallet Deliveries

We aim to ship out pallet deliveries within 3 working days from when an order is placed.

Pallets can take up to 3 working days to deliver to UK mainland.

For the rest of the EU pallets will be delivered within 10 working days but usually much faster.

Tracking information is provided with all pallet deliveries.

Deliveries are between 8:30am and 6:00pm Monday – Friday.



Shipping Rates

Our shipping rates are based on weight, volume & location. A shipping quote can be obtained through the checkout once an address has been entered or alternatively you can get in touch with us using the Live Chat app or email at [email protected]




Pre-Orders & Back Orders 

If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment unless otherwise stated.

If you have placed a pre-order once the item is in stock we will ship your item to you within 48hrs.




Order Tracking

Once your order has been dispatched you will receive an email confirming the courier’s consignment number.




Where do you deliver?

We deliver all across mainland UK, Northern Ireland and the EU. To find out if we deliver to your area, add your desired product to the shopping cart and just enter your postcode on the checkout page.




What if I am not in for delivery?

We can usually leave small items with your neighbour or in a safe place. If that’s what you’d like, just tell us at the Checkout when we ask for your special delivery instructions.